multevo 2020

SUBCONTRACTOR INGENUITY IS INTEGRAL TO BEAT THE BACKLOG

HOW SAFETY INNOVATIONS ARE ENABLING MULTEVO TO GAIN MOMENTUM IN THE CURRENT HIGHWAYS CLIMATE

2020 marks a decade milestone for Multevo working with Local Authorities and Tier One Contractors – whilst the COVID-19 crisis has inevitably presented challenges, Multevo are optimistic for the future having stood out as an exemplar subcontractor for permanent patching repairs as a result of their agile processes and innovations.  

By March 13th, ten days before lockdown, Multevo had already issued a series of measurable safety initiatives to operatives on the frontline to ensure COVID-19 compliance which later became recognised as best practice by Industry Associations.

“In challenging times, the supply chain is tested and those who stand up to the challenge to support customers and colleagues should stand the test of time.” that’s Multevo Director Nick Carter’s ethos in explaining how the business has so far fared under lockdown. But he stresses the importance of innovation from the onset:

“If we didn’t enter the subcontractor market with the intention to raise the bar by investing in innovative technology and equipment, we arguably wouldn’t have been able to act in accordance to the circumstances as quick or measure the safety procedures we implemented as efficiently either to give our customers confidence.”

Since 2010, the company has been the UK distributor for the Multihog product range providing sales, hire and aftersales service to the highways sector.

A rebrand in 2018, from Multihog UK to Multevo was part of a natural evolution to meet market demands for customers who did not have the in-house resource to self-deliver highway maintenance repairs themselves.

Today, Multevo has been delivering a highway maintenance sub-contractor service using the Multihog to the industry successfully for four years since starting their first job with Amey Staffordshire in 2017, as Nick explains:

“Our first contracting opportunity is also our longest serving one for this type of work, which is testament to the collaborative relationship we aim for with our customers. When we started to deliver works using the Multihog method of repair, we wanted to compliment the best equipment for the job with the highest standards as an exemplar in the industry and concluded we would need to invest to develop our own technology if we wanted to achieve this.”

INTEGRATING SAFETY INNOVATIONS

In June Multevo increased capacity as part of their mobilisation efforts following demand from existing customers as lock-down measures begin to be eased but the firm has continued to operate throughout the crisis.

Nick explains why he feels councils and tier one contractors are collaborating with Multevo as a permanent patching partner:

“Firstly, all our highways teams utilise the Multihog method of repair to productively eradicate HAVS as well as dust on site, but we also recognised that there was a need to implement process improvements across the business to drive quality, health and safety.”

“Essentially, we set out looking for one simple and easy to use tool to enable the business to plan, monitor, measure, analyse and communicate all frontline actions – when we realised what we were looking for didn’t exist, we took the initiative to develop it ourselves.”

The Multevo App is a bespoke piece of easy to use and very adaptable software which allows the company to digitise all manual processes within the business and is used at all levels of seniority.

Patching and pothole repair processes and reporting can be tweaked to meet different client demands within a matter of minutes to provide a clear auditable trail of jobs undertaken:

WHOLE WORKS PROCESS

  1. SITE SURVEYS
  2. SCHEDULING OF WORK
  3. OPTIMIZED PLANNING
  4. ON-SITE RAMS / TOOLBOX TALKS
  5. REAL-TIME TRACKING (GPS)
  6. JOB QUALITY AUDITS
  7. PRODUCTIVITY ANALYSIS
  8. INSTANT SUMMARY REPORT

The flexibility of the Multevo App allows for complete customisation and integration with quality and safety management systems to effectively embed fundamental business KPIS into everyday working.

“Regardless of the system you have, you need to make it simple to get frontline staff to utilise it correctly – to get our operatives onboard, the App had to make their lives safer and easier too. Now everyone is better off. We generate reports, starting from frontline staff which progresses seamlessly to our clients to provide them with whatever data they require.”

COVID-19 COMMUNICATION TO STAFF VIA THE MULTEVO APP: https://youtu.be/sDFetkZOx5U

Measurable health and safety initiatives are embedded into daily working practices to enable live reporting on jobs whilst guaranteeing compliance and allowing the company to react in real time.

MULTEVO APP SAFETY TOOLS

  • SITE AUDITS
  • RAMS / TOOLBOX TALKS
  • HEALTH / WELLBEING ASSESMENTS
  • SAFETY ALERTS
  • SKILLS MATRIX
  • NEAR MISS INITATIVES
  • VEHICLE & EQUIPMENT CHECKS

Comments from a Highways Contractor Manager: “I have been watching with interest the communications coming from your company, they are really good, fresh and use technology brilliantly. I am very jealous!”

Multevo like most businesses are assessing each day as it comes, but their adaptability to the circumstances has enabled them to keep providing a key service to councils and tier one contractor customers.

Whilst this is challenging time for everyone, the business continues to serve customers and more recently has helped support under resourced councils and tier one contractors to maintain vital areas of the network as safely as possible.

As the company increases capacity as part of their on-going mobilisation, Multevo are inviting any interested organisations to get in touch to discuss arranging a patching trial.

For more information on the above as well as the Multevo App itself visit www.multevo.co.uk | 01254 703212 | info@multevo.co.uk

ENDS

Visit us at: www.multevo.co.uk   

Follow us on Twitter: @multevo

Connect with us on LinkedIn: Multihog UK Limited

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Call us on: 01254 703212

Protecting Road Workers and Users whilst Repairing our Roads

MULTEVO EXPLAIN THEIR EXPERIENCES OF SUPPORTING CUSTOMERS DURING THE COVID-19 CRISIS FROM A HIGHWAYS PERSPECTIVE AND HOW TECHNOLOGY HAS HELPED

2020 marks a decade milestone for Multevo working with Local Authorities and Tier One Contractors – however, COVID-19 has scuppered any anniversary plans.

The horrendous flooding in February 2020 was the wettest on record for the UK leading to misery for many and the months that follow poses an unprecedented threat to the most vulnerable in society and agonising strain to key services.

To combat the devastating deterioration of our country’s road network and the inevitable impact to these key workers, the Lancashire based SME’s response to the crisis demonstrates ingenuity of the supply chain and their essential role in supporting council’s to fulfil their duty to maintain the highways network in as safe a condition as practically possible.

Mutlevo (formerly known as Multihog UK) are the UK distributor for sales, hire and service of the versatile Multihog product range and call around a third of all councils customers.

However, since 2017 and subsequent rebrand, Multevo also deliver an award-winning highways maintenance contracting service, leading on best-practice principles tailored to support Councils and Tier 1 Contractors.

THE RIGHT THING TO DO – SHOULD I STAY OR SHOULD I GO?

Like many organisations, as the situation escalated, Multevo were unsure of the future for the business’ existing operations but chose to act in the manner they have become accustomed to.

“In early February, during our senior management meeting, we saw that this could have an impact on us and our customers. Whilst at the time we didn’t foresee the enormity of the disaster unfolding; we made sure we would be best placed to continue to serve our customers safely if called upon.” Explains Josh Sweeney, Director of Marketing & Growth at Multevo.

RESPONSE TIMELINE – MULTEVO’S RESPONSE TO THE CRISIS

Josh Sweeney, Multevo: “We wanted to do the right thing. As we approached March and the situation grew more severe and lockdown was announced we wondered whether standing down would be the right thing to do.”

Advice from Government, Industry Associations and Customers started to stipulate some highways services, including pothole and patching works, were vital to maintain the nation’s infrastructure so we were ready to respond.

In the following weeks, Mutlevo sought to implement a phased risk management strategy to protect their workforce and demonstrate this commitment to customers:

  • March 13th – Issued the first Covid19 toolbox talk
  • March 17th – All office staff were told that they should work from home where they can
  • March 20th –Health Questionnaire was sent via the Multevo App to establish vulnerable workers and workers who have vulnerable people in their household
  • March 23rd – Boris Johnson PM announced new lockdown measures
  • March 26th – New notification reminders and daily checks were changed to include stock levels of sanitation products and other new safety procedures
  • March 27th – A letter was sent to all employees outlining government and NHS guidelines, reminding them of their obligations to follow them and what Multevo are doing to help
  • March 28th – All daily toolbox talks were updated to incorporate a ‘topic of the day’ to keep it simple whilst getting the message across to workers sent via the Mutlevo App

“In many ways, we approached the crisis like any event, identifying the risk and looking at ways to best serve our people and customers. Because we are of a modest size and already use technology to manage the safety of our workers, we could act quickly to do right thing.” says Josh Sweeney.

SAFETY IS THE PRIORITY –  THE CALL TO ACTION

Nick Leadley, one of the business owners, issued a call to action to all their highways operatives still expressing a want to work:

“Our main responsibility is to our workforce, their families and the members of the public that we ‘may’ come into contact with, so first and foremost that is the priority, everything we do starts there.”

The decision was made to continue to serve customers, having been granted key worker status by several council customers. With this in mind Multevo implemented a firm series of measures to maximise safety which have been adopted as best practice:

  • SANITATION ONLY VEHICLES ON SITES
  • ADDITIONAL PPE, HAND SANITISER & SAFETY ACCESSORIES
  • STAGGERED BREAKS & EATING ARRANGEMENTS
  • ONE PERSON PER VEHICLE POLICY
  • MULTEVO APP – DAILY COVID-19 TOOLBOX Talk
  • DAILY VEHICLE / TOOL DECONTAMINATION
  • OPERATIVE SOCIAL DISTANCING BODY SENSOR (TRIAL)
  • LOW RISK OPT IN WORKERS ONLY
  • CRITICAL WORKER SIGNAGE FOR PUBLIC PERCEPTION
  • SOCIAL DISTANCING SUPERVISOR VISITS
  • MULTEVO APP – WEEKLY CLIENT AUDIT REPORT

TECHNOLOGY – COMMUNICATING COVID-19 TO WORKERS

Unlike many contractors of Mutlevo’s size, the company always strives to use the best equipment, methods and technology to try and set a precedent in the pothole and patching repair process.

Josh Sweeney explains: “When we started to deliver a service using the Multihog we wanted to be different from the usual road repair contractors on the network. All our gangs use the Multihog, which is a proven method for increasing repairs at reduced cost but we needed to go further.”

The Multevo App is a bespoke piece of easy to use, simple software which allows the company to create workflows according to a task. This means Multevo operatives can carry out RAMS, Site Surveys and Tools Box talks using a mobile phone handset and report back to the client in real time – this was used to communicate the COVID-19 measures to people on the front line:

This enabled company to communicate to their key workers and integrate daily notifications to ensure safe working whilst measuring operatives responsiveness to these suggestions to maximise safety.

The innovative Multevo App also enables the company to report back in real-time to the client on whatever parameters the client deems important to them and works as a KPI. This can range from GPS referenced before and after pothole repair images to measuring  reinstatement performance, road planing productivity, operational safety and efficiency on a daily, weekly or monthly basis.

Comments from a Highways Contractor Manager: “I have been watching with interest the communications coming from your company, they are really good, fresh and use technology brilliantly. I am very jealous!”

Multevo like most businesses are assessing each day as it comes, but their adaptability to the circumstances has enabled them to keep providing a key service to councils and tier one contractor customers.

Whilst this is challenging time for everyone, the business continues to serve customers and more recently has helped support under resourced councils to maintain vital areas of the network as safely as possible.

If you are interested in obtaining any information which may help you mitigate risk within road repairs during this time Multevo are happy to share their example of best practice as well as tool box talks, just email www.info@multevo.co.uk.

Statement on our operations under COVID 19

MULTEVO APP – UPDATE VIDEO

We are giving our #highwaysheroes the option to continue working following guidance from government, industry associations and our customers – who need our support to meet their duty to maintain the highways network in as safe a condition as practically possible.

The below video has been transmitted to all Multevo operatives via the Multevo App and you are welcome to share to support safe working.

DELIVERING KEY SERVICES

The horrendous flooding in February 2020 was the wettest on record for the UK leading to misery for many and now March and the months that follow poses an unprecedented threat to the most vulnerable in our society and agonising strain to emergency services.

To combat the devastating deterioration of our country’s road network and the inevitable impact to these key workers, Multevo will continue to deliver our highway repair services as well as helping to keep customer machines delivering vital services functional in accordance with the latest central and local government guidelines.

PROTECTING OUR WORKERS

Over a week ago we implemented our work-from-home policy for all office staff and subsequently separated our on-site engineers working stations to self-contained bays; whilst issuing advice to external mobile engineers.

Our in-house highways teams and sub-contractors working outside on critical infrastructure tasks, such as emergency pothole repairs and patching, will continue to work with strict social distancing and safety precautions in place with the support of social-distancing site-supervisors.

In addition, all our outside workers who continue to operate to maintain Britain’s roads have been issued the latest COVID 19 Tool Box Talk via our Multevo App to undertake each day whilst we monitor the situation.

We trust these measures are in the best interests of all our stakeholders, providing protection and stability to those who rely on us for work whilst keeping our commitment to customers.

Please call 01254 703212 or email info@multevo.co.uk for more information.

University awards top marks to green weed control solution

Churchill College, Cambridge has made the moral move over to a hot water weed control system. Switching from chemical spraying to 100% hot water means they can kill weeds while protecting the environment around them.

“We wanted a more natural approach to our weed control, the chemical based options have an impact on people and wildlife and that just doesn’t sit well with us as a college. When we are looking at the best way to maintain our grounds, our impact on the environment has to be considered, and the hot water weed control systems enables us to stay weed free and chemical free across most of our 42 acre site.”

John Moore, Head of Grounds and Gardens.

John contacted Multevo and they recommended using the Dutch Manufactured Waterkracht hot water weed control system. It is efficient, effective and ecological. It delivers hot water at a low pressure consistently at 98 degrees, successfully destroying the cellular structure of the target plant. Churchill College have seen immediate results, they use the system predominately on pathways and car parks, for tackling any annuals, dandelions and grass. It has also had a positive impact on their ability to treat areas more efficiently.

“We have always avoided using chemicals in some locations; children’s play areas for example. We can now use the hot water weed control system there because we know it’s safe. An area that would have taken us a month to hand weed now takes a week. This has meant that these areas are being treated more often, creating a better standard of ground maintenance.”

John Moore, Head of Grounds and Gardens.

Multevo’s hot water weed control system can be used all year and in all weathers, a valuable selling point for Churchill College. After considering both a foam based and electric based option, it was the versatility of Multevo’s system that impressed them the most. The ability to choose from a selection of tank sizes also meant they were able to purchase the maximum tank volume for their specific site. The health and safety impact on staff was also a key consideration, the fact that the operators only needed to wear safety gloves means that even in high temperatures they can still work, eliminating chemicals means no full body suit.

“Staff have responded really well to the new system, it’s already done far more hours than we originally anticipated. They can now work without fear of harming themselves, the people on campus or the wildlife around us. We are extremely pleased with the product and have found dealing with Multevo straightforward, the machine was delivered on time and the demonstrations were great.”

John Moore, Head of Grounds and Gardens.

Churchill College, Cambridge has been awarded Platinum in the Cambridge University Green Impact awards for the past two years, an accolade that John Moore and his team are very proud of. They are determined to continue working towards an environmentally friendly approach to ground maintenance. The decision to ditch the chemicals and turn to hot water has proved to be a positive one for both the planet and the standard of their 42-acre site.

“We are thrilled that John and his team are seeing immediate results and that the hot water weed control system has been so well received by everyone. It’s a fantastic system that not only kills weeds, but can also be used as a high pressure cleaner, effective for removing graffiti and chewing gum. We look forward to offering continued support to ensure John gets the best out of his new machine.”

Nick Carter, Director, Multevo.

Multevo specialises in delivering innovate answers to industry problems and 2020 marks a decade of delivering innovation to customers for the company. Multevo introduced the hot water weed control solutions to the UK market place in 2015 and are the sole distributor of Waterkracht weed control equipment.They are committed to ensuring a safer solution to weed control and will continue to promote the benefits of a chemical free weed killer.

Highwaysindustry.com’s Matt Lambert interviews Director Nick Leadley on Multihog UK’s rebrand to Multevo

Article published on HighwaysIndustry.Com

In 2018, Multihog UK Ltd has evolved, rebranded and become Multevo.

Despite a change of name and brand, clients can be assured that they will continue to be dealing with the same high-quality products and receive the same top-class level of service as the company continues to grow.

After a readjustment since the rebrand, we spoke with Multevo Director Nick Leadley to find out why the rebrand took place, what great Multihog UK elements have remained, and what’s new for Multevo moving forward.

Matt Lambert – HighwaysIndustry.com

HI: So, Nick, firstly -why the rebrand? What brought it on?

NL: “While continuing being the sole UK distributor of the Multihog product range which we have been associated with for nearly a decade our customers are constantly asking us to increase what we can offer them in terms of services and complimentary products to the Multihog range. The rebrand enables us to do this.”

What does the rebrand actually offer? Why is it a better service for clients?

NL: “The rebrand allows us to increase our scope and offer our clients increased access to innovative products and services because we aren’t solely tied to one product.”

The Multihog machine available from Multevo

What’s unique about Multevo as opposed to Multihog UK?

NL: “As Multihog UK Ltd our sole product was obviously the Multihog range which is manufactured in Dundalk in Ireland. This, we continue to do as Multevo Ltd.

“What makes Multevo unique is that we can introduce innovative products and services and continue to support the risks that our clients have to take to use new products and services brought to the market.

“Our history shows that we can bring innovation, support innovation and help clients to make it work for them, all we are now doing is increasing our offerings in each of these areas to more than one product.”

What top class elements of Multihog UK remain?

NL: “In short: Everything.

“Our targets are to maintain and improve everything about what we have been doing for over nearly a decade, all the good things we are known and respected for remain, the sales, service and hire of this exceptional Multihog product.”

By being Multevo, what is new that adds to what was existing with Multihog UK?

NL: “Mainly, a new contracting division for the clients who prefer us to complete the services using the Multihog range ourselves, instead of them self-delivering. It means they can hire expertise as well as hardware.

“As well as sales, service and hire of this equipment we also offer the same access to the use of the equipment through the contracting division.

“Additionally, the Hot Water Weed Control range of equipment which kills weeds without the use of chemicals. This Waterkracht product range is particularly effective on invasive and injurious plant species and are particularly appealing in this age of constantly having to be as environmentally friendly as possible.”

SEE MORE PRODUCTS FROM WATERKRACHT

What are your aspirations for the new brand/company?

NL: “We want to evolve and help our clients to evolve at the same time by bringing strong innovative products to market by any means required, we want people to just ask and see if we can do it as opposed to assuming we won’t.

“We want to be known and renowned for being an evolving flexible partner!”

What are the short-term goals for 2019?

NL: “Our ultimate goal in the short-term is to rubber stamp to everyone who’s known us as Multihog UK Ltd that we are still the same people and standards but with more to offer and to establish our new brand Multevo in the market place.”

We then asked Nick about the short-term changes and impact-if any- of the rebrand.

Nick concluded:

“During the transition we have had strong support from our main brand Multihog who continue to be a strategic partner moving forward.

“The transition has helped us to get more Multihogs on the UK network using the contracting mechanism, this part is a win-win for us, Multihog and our clients,

Additionally, we can also use this successful model for other brands like Waterkracht which are bringing innovation to the marketplace as we all evolve together.”

Multihog UK has evolved – Make it Multevo!

After 8 years of trading as Multihog UK Limited the UK distributor of Multihog products has now evolved to Multevo Limited as part of a rebranding initiative to continue to innovate to meet market demands.

Multihog UK limited was established in 2010 with the aim of introducing the UK market place to the innovative, multi-purpose Multihog tool carrier which was an unknown entity at that time.

Over 8 years later and 6 more Multihog models in the range, with an endless amount of attachments, the firm now boasts a third of all councils are customers and at least 80% of airports and major highways contractors.

The Multihog is a unique range of multi-purpose articulated tractors that accept a wide array of attachments to the front and rear for all year utilisation. The idea is to maximise return on investment through improved fleet efficiency and operational productivity. The Multihog product itself was first developed in 2008 and has evolved and expanded through continuous innovation throughout this time.

Heathrow and Gatwick Airports were early adopters of the machines back in 2012 for winter maintenance duties and subsequently increased orders after initial investments; whilst highways contractors such as Skanska, Amey, Kier and Ringway to name but a few utilise these units on hire or owned outright across the UK for various applications.

As a result, the robust, road legal and hydrostatic four-wheel drive Multihog machine range is now the UK market leader in its class because of its enhanced manoeuvrability and unrivalled reliability in every application it undertakes.

The rebranding exercise has been in the pipeline for some months as the organisation has looked to strengthen opportunities to increase the Multihog’s prominence in the market.

Multevo have the world’s largest hire fleet of Multihogs anywhere in the world and are committed to removing barriers to allow for customers to benefit from these versatile vehicles. In addition to outright sales and hire of Multihog products and services, Multevo also self-deliver services such as highway maintenance utilising the machines they distribute.

Multevo Director, Nick Leadley explains the rebrand in more detail: “This rebrand is the next logical step in our company’s evolution to differentiate ourselves and our offering. In a nutshell you will continue to deal with the same familiar faces, state-of-the-art products and second to none services under the new Multevo brand – nothing else has changed in that respect.”

For those interested in checking out the transition from Multihog UK to Multevo please visit www.multevo.co.uk to see the rebrand for yourselves.

 

WINTER IS COMING…

This is a recent contribution to LAPV Magazine by Josh Sweeney, Strategic Marketing Manager at Multevo.

The formidable ‘Beast from the East’ as well as the ‘Pest from the West’ delivered a prolonged period of winter weather the UK hadn’t experienced for some time, arguably since 2010 – ironically the same year Multihog established in the UK.

The only thing that seems certain is the unpredictability of the British climate and as such local authorities are looking for cost-effective solutions that meet this growing uncertainty.

Naturally, the adaptability of plant and equipment within council arsenals to tackle erratic weather will invariably be a key advantage in terms of operational response and long-term efficiency moving forward.

The Multihog is a unique range of articulated multi-purpose vehicles that accept a wide array of attachments to the front and rear for all year utilisation to maximise return on investment through improved fleet efficiency and operational productivity.

The machines have helped over a third of all UK local authorities reduce overheads, whilst maximising service delivery, by selecting one versatile machine to tackle several different highways, grounds and winter maintenance operations.

The robust, road legal and hydrostatic four-wheel drive Multihog machine range is now the UK market leader in its class because of its enhanced manoeuvrability and unrivalled reliability in every application it undertakes – especially winter resilience.

All Multihog users have the unique ability of instantaneous winterisation, as soon as a change in the weather, because all attachments can be easily interchanged within a matter of minutes without the need for mechanical tools or lifting equipment.

Multevo Limited, the UK Multihog distributor since 2010, has the world’s largest dedicated Multihog and attachments hire fleet, which enables existing Multihog customers to hire additional winter attachments such as snow ploughs, gritters, de-icers and snow blowers to integrate with their existing machines at minimal cost.

As well as hire flexibility, many Multihog owners are realising the empirical advantages of utilising multi-purpose machines to replace several traditional single-purpose plant and equipment to allow for increased utilisation and efficiency.

Recently, Durham County Council took the bold move to replace two traditional snow blower machines with two Multihogs – the replacement programme alone produced a shrewd initial saving of £80,000.

In addition to this, their adaptable Multihogs are now also assigned for other applications, such as road planing and site sweeping, saving an extra £50,000 per annum. Durham County Council are one of many local authorities managing to improve service delivery through increased utilisation of more versatile equipment through fleet replacement.

Multihog’s latest more compact machine, the CL, has been designed to offer a simpler solution to assist cash strapped local authorities, already under immense pressure, utilise the basic benefits of the multi-purpose Multihog.

The CL is based on the compact CX model designed for maintenance in tight urban areas, cycleways and footways but requires less of an investment than the CX itself by limiting some functions.

For instance, the CL has one load-sensing hydraulic pump working up to 90 litres per minute making it ideal for attachments such as snow ploughs, sweepers and mowers. Finally, the new unit is lighter too, allowing for greater carrying capacity on the rear for salt spreading.

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